Advocate Supervisor

Overview:

Child Advocates – Denver CASA is part of a national movement of organizations that train volunteers to serve child and youth victims of abuse and neglect. All of the children and youth served by Child Advocates – Denver CASA have an open dependency, neglect or truancy case with the Denver Department of Human Services. Many of them are placed in foster care, and separated from their families. CASA stands for Court Appointed Special Advocate and a CASA Volunteer works closely with the courts and human services and ensures that the needs of the child or youth are being met. CASA Volunteers, along with the other professionals on the case, focus on finding a permanent and safe home for the child or youth.

Purpose:

To provide support for the Child Advocates—Denver CASA program by: Supervising volunteers focused on advocating for the needs of children in the child welfare system; monitoring and maintaining data on assigned cases and volunteers; assisting with general management of the program; implementing supplemental programs that benefit the CASAs and the child welfare community as a whole. This is NOT a direct service role.

Diversity, Equity, Inclusion and Belonging:

Denver CASA continues to build a diverse and inclusive culture that encourages, supports, and celebrates the distinct voices of our employees, volunteers, board members and children served. We want every employee to feel valued and appreciated and bring their full authentic selves to work.

Major Duties

Volunteer Supervision

Responsible for all aspects of high quality Advocate supervision for 30-35 CASA Volunteers
Ensure timely and efficient handling of Advocates’ case assignment process, including supporting and/or participating with the CASA Volunteer in home visits, youth and family interactions and collaboration with professional team members
Responsible for coaching adult volunteer Advocates on interacting and relationship building with children and youth.
Responsible for on-going development of Advocates by providing strong, consistent supervision and direction for each Advocate individually
Responsible for ensuring Advocates maintain National CASA standards of child visits, court reporting and data reporting
Work in conjunction with the Program Director to incorporate new and upcoming trends in volunteer retention and supervision

Data Maintenance

Daily maintenance of spreadsheets and Advocate records; Database management, review and reporting
Accountable for regular reporting to the Program Director
Work with each Advocate to ensure complete and timely reporting on outcome related information
Track and accurately report on all case information including: case composition, demographics, court dates and changes to permanency plan

General Program Support

Assist Volunteer and Data Specialist with volunteer satisfaction and retention strategies
Work with Program Director and the Volunteer and Data Specialists to engage Advocates in organizational activities and opportunities

Qualifications:

  • Bachelors’ degree preferred
  • 2 years of related experience required
  • Bilingual in English and Spanish highly desirable
  • Experience managing adults/volunteers preferred
  • Experience working with children and/or youth
  • Work experience in human services, social work, public administration, law or related fields
  • Some expertise in related fields such as trauma, mental health and special education preferred
  • Knowledge of juvenile court, child welfare and social services systems preferred
  • Strong data input, management, analysis and reporting skills
  • Excellent communications skills
  • Ability to positively represent the organization in meetings with community stakeholders
  • Ability to work in a hybrid setting (remotely and in the office)

Salary range $45,000-50,000 commensurate with experience. Health, dental and vision benefits available.

Please submit resume, cover letter and 3 references to [email protected] Please include Advocate Supervisor in the subject line. Resumes accepted until positions are filled. No phone calls, please.

Child Advocates-Denver CASA is an equal employment opportunity employer and does not discriminate on the basis of race, color, sex, age, disability, religion, marital status, sexual orientation, gender expression, national origin or any other protected characteristic. We seek a broad and diverse pool of candidates.