Director of Operations Job Description

Title: Operations Director

Reports to: Executive Director

Child Advocates – Denver CASA advocates for the best interests of children who have experienced abuse or neglect by training diverse volunteers who create opportunities for children, youth and families to thrive. Our vision is that all children, youth and families are thriving emotionally, mentally, and physically with lifelong connections to caring and responsible adults, a permanent home, and a safe and nurturing environment where they have a sense of belonging.

Denver CASA’s Operations Director serves as a member of Senior Staff. This person is primarily responsible for human resources including payroll, accounts payable and the areas detailed below to ensure the efficient operations of Denver CASA. We are looking for someone who is detail and process oriented and loves to solve problems. The Operations Director handles additional projects necessary to the organization and the Executive Director.

Diversity, Equity, Inclusion and Belonging:

Denver CASA continues to build a diverse and inclusive culture that encourages, supports, and celebrates the distinct voices of our employees, volunteers, board members and children served. We want every employee to feel valued and appreciated and bring their full authentic selves to work.

Job Description


  • Participate in leadership team and contribute to short- and long-term strategic planning.
  • Assess and manage organizational risk.
  • Develop organizational, staff, volunteer, and program policies to ensure clarity and equity and maintain Employee, Volunteer, and Organizational Policy and Procedures handbooks in compliance with National Standards.
  • Implement National Standards and ensure Denver CASA stays in compliance with the standards.
  • Coordinate bi-monthly staff meetings and other meetings as necessary.
  • Attend Board of Directors meetings and staff board committees as necessary.

Budgeting and Accounting

  • Assist with development of annual budget and projections.
  • Manage accounts payable, receipts, expense coding and staff reimbursements.
  • Prepare and submit all documents to contract bookkeeper to prepare monthly financials.
  • Manage accounting and invoicing for reimbursement grants.
  • Process payroll and track PTO via payroll platform.

Human Resources

  • Lead process to hire, screen and onboard new employees.
  • Train all new hires on organizational policies, the employee handbook, payroll, and operational and technology systems.
  • Assist employees in enrollment of benefits programs.
  • Maintain all employee files.
  • Be involved in the termination process of an employee and lead off boarding process for all exiting employees.
  • Ensure compliance with state and federal employment laws and rules.

General Operations and Office Maintenance

  • Maintain the organization’s good standing with the Secretary of State.
  • Obtain and maintain Denver CASA’s insurance policies.
  • Ensure office is in order and running smoothly—keep online shared filing system in order, return all voicemails and emails in a timely manner, order all offices supplies and maintain equipment.
  • Work with IT Consultant to maintain computers, online systems and security.
  • Review and manage subscriptions and contracts with vendors.
  • Maintain office calendar and coordinate use of the office and security systems.



  • A university degree in business administration, management, finance and accounting OR significant experience in these areas
  • Minimum 5 years of relevant work experience
  • Ability to create plans and implement them in timely manner
  • Knowledge and experience in human resources’ principles and practices
  • Knowledge of basic finance and accounting principles and practices
  • Ability to develop, implement and review policies and procedures
  • Understanding of necessary legal and regulatory documents
  • Ability to address problems and opportunities for the organization
  • Must be able to pass a criminal background check
  • Must be able to pass a criminal background check

Salary Range: $67,000 – $72,000 depending on experience

We offer a comprehensive benefits package including health, dental, short term disability and life insurance, a retirement plan and paid time off.

To apply: Send a cover letter and resume in one pdf to [email protected]