Training Manager - Denver CASA

Training Manager


Denver CASA trains and supervises Court Appointed Special Advocate Volunteers who work with children and youth who have been abused and neglected and have a child welfare case open. The training manager is responsible for managing the training program, including creating and revising curriculum and conducting in-service and pre-service training for about 300 volunteers and 14 staff each year. This role will also be responsible for managing a caseload of 10-15 CASA Volunteers.


Child Advocates – Denver CASA advocates for the best interests of children who have experienced abuse or neglect by training diverse volunteers who create opportunities for children, youth and families to thrive. Denver CASA trains and supervises Court Appointed Special Advocate Volunteers who work with children and youth who have been abused and neglected and have a child welfare case open.

Denver CASA continues to build a diverse and inclusive culture that encourages, supports, and celebrates the distinct voices of our employees, volunteers, board members and children served. We want every employee to feel valued and appreciated and bring their fully authentic selves to work. Child Advocates-Denver CASA is an equal employment opportunity employer and does not discriminate on the basis of race, color, sex, age, disability, religion, marital status, sexual orientation, gender expression, national origin or any other protected characteristic. We seek a broad and diverse pool of candidates.

Job Description:

Major Duties:


  • Responsible for all aspects of CASA Volunteer Pre-Service training, including planning the swearing-in ceremonies.
  • Review, revise, and develop Pre-Service curriculum ensuring it is culturally responsive and meets the needs of all volunteers and the requirements for National CASA.
  • Track and report on all training information including curriculum changes, training schedules, attendance, volunteer completion.
  • Responsible for identifying, planning, and facilitating monthly trainings for volunteers on various relevant subjects.
  • Responsible for identifying, planning, and facilitating regular staff trainings on various relevant subjects.
  • Work with the Volunteer Coordinator and other staff to ensure that all documentation and background checks are finalized and clear and volunteers are a good fit for Denver CASA.

Advocate Supervisor:

  • Responsible for all aspects of high-quality supervision of 10-15 CASA Volunteers.
  • Ensure timely and efficient handling of volunteers’ case assignment process, including supporting and/or participation with the CASA Volunteer in home visits, youth and family interactions and collaboration with professional team members.
  • Coach volunteers on interacting and relationship building with children, youth and families.
  • Responsible for on-going development of CASA Volunteers by providing strong, consistent supervision and direction for each CASA Volunteer individually.
  • Work with other child welfare professionals to support CASA Volunteers.
  • Responsible for ensuring CASA Volunteers maintain local and National CASA standards of child visits, court reporting and data reporting.
  • Work in conjunction with the Program Director and program staff to incorporate new trainings on upcoming trends in child welfare, volunteer retention, and supervision.

Data Maintenance

  • Daily maintenance of CASA volunteer records on Optima database.
  • Ensure that volunteers are tracking their time and interactions in the Optima
  • Accountable for regular reporting to the Program Director
  • Work with each CASA to ensure complete and timely reporting on outcome related
  • Track and report on all case information including case composition, demographics, court dates and changes to permanency plan.

General Program Support

  • Assist Program Director and program team with volunteer satisfaction and retention
  • Work with Volunteer and Data Specialist to engage CASA Volunteers in organizational activities and
  • Other duties as assigned.


  • Bachelor’s degree required
  • Spanish/English language skills are highly preferred
  • Training and facilitation experience required; excellent communications skills preferred
  • Facilitation experience in Diversity, Equity, Accessibility, Inclusion, and Belonging strongly preferred
  • Work experience in human services, social work, child welfare services, youth development, trauma, mental health, special education and knowledge of juvenile court and social services a plus.
  • Strong data input, management, analysis and reporting skills.
  • Must be able to work a hybrid schedule (remotely and in-person). Daytime, weekend, and evening hours.

Salary range $57,000 – $62,000 per year commensurate with experience. Health, dental and vision benefits available, life and disability insurance, plus generous time paid time off.

Please send a resume and cover letter to [email protected].



Training Manager

Reports To:

Program Director


Exempt, Full Time

Denver CASA is a nonprofit, 501(c)3 organization. Tax ID #84-1300565

1325 S. Colorado Blvd.
Ste B402

Denver, CO 80222

[email protected]

P: 303.832.4592

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