Training Manager


 Child Advocates – Denver CASA recruits and trains community volunteers from diverse backgrounds to advocate for the best interests of children, who have experienced abuse or neglect, in the pursuit of safe and permanent homes. The organization and our volunteers work closely with the courts and human services to ensure that the needs of the child or youth are being met. 


To provide support for the Child Advocates – Denver CASA program and the child welfare community by managing the internal development, coordination, implementation, and evaluation of training activities across the organization. 

Diversity, Equity, Inclusion and Belonging: 

Denver CASA continues to build a diverse and inclusive culture that encourages, supports, and celebrates the distinct voices of our employees, volunteers, board members and children served. We want every employee to feel valued and appreciated and bring their fully authentic selves to this work. Denver CASA does not discriminate on the basis of race, ethnicity, national origin (ancestry), color, religion (creed), gender, gender expression, sexual orientation, disability or physical challenge. 

Major Duties:  


  • Responsible for all aspects of CASA Volunteer Pre-Service training, including developing additional curriculum and ensuring that requirements for local and national curriculum are adhered to, collaborating with staff presenters and confirming all guest presenters for training (i.e., Judges, GALs, DHS personnel). 
  • Ensure each CASA Volunteer has reviewed the Volunteer Handbook and rules, responsibilities document, agrees on the requirements to be a CASA Volunteer, and attends court prior to swearing in ceremony (when court is in person). 
  • Track and report on all training information. 
  • Responsible for In-service training; collaborate with other facilitators and work directly to involve Program Team in training on specific subjects of expertise.  
  • Work with the Volunteers and Data Specialist to ensure that all documentation and background checks are finalized prior to the training and confirm the completion of training at its conclusion. 
  • Responsible for all aspects of Swearing-In Ceremonies, including confirming the judicial officer to officiate swearing-in according to the swearing-in rotation.

Advocate Supervision 

  • Accountable for maintaining a caseload of up to 10 volunteers. 
  • Ensure timely and efficient handling of volunteers’ case assignment process. 
  • Responsible for on-going development of CASA Volunteers by providing strong, consistent supervision and direction for each CASA.  
  • Responsible for ensuring CASA Volunteers maintain local and National CASA standards of child visits, court reporting and data reporting. 
  • Ensure that CASA’s are tracking their time and interactions in the Optima database. 

Data Maintenance 

  • Daily maintenance of CASA volunteer records; database management, review and reporting. 
  • Accountable for regular reporting to the Program Director and Assistant Program Director. 
  • Work with each CASA to ensure complete and timely reporting on outcome related information. 
  • Track and report on all case information including: case composition, demographics, court dates and changes to permanency plan.

General Program Support 

  • Assist Program Director with volunteer satisfaction and retention strategies. 
  • Work with Volunteer and Data Specialist to engage CASA Volunteers in organizational activities and opportunities. 
  • Other duties as assigned.


  • Bachelor’s degree required; Master’s Degree preferred. 
  • Spanish/English language skills are highly desirable. 
  • Training and facilitation experience required; excellent communications skills. 
  • Facilitation experience in Diversity, Equity, Accessibility, Inclusion, and Belonging strongly preferred. 
  • Work experience in human services, social work, child welfare services, youth development, trauma, mental health, special education and knowledge of juvenile court and social services a plus. 
  • Strong data input, management, analysis and reporting skills. 
  • Must have the ability to work a hybrid schedule (remotely and in-person). Daytime, weekend, and evening hours required. 

This is a full-time position reporting to the Program Director.  Expected start date July 8, 2022. 

Salary range $50 – 55K per year commensurate with experience. Health, dental and vision benefits available, life and disability insurance, plus generous time off including summer Friday hours.  Please submit a resume and cover letter with salary requirements to [email protected]. Please include “Training Manager” in the subject line. Resumes will be accepted until positions are filled. No phone calls, please.